Terms and Conditions The not so small print in plain english
Our training is carried out subject to the following terms and conditions
100 % Guarantee
We want you to be completely happy with your Quickbooks Training. As we proceed through the training we will ask you at various intervals if you are happy with the scope and pace of the training and whether there are areas that you would like to cover in more detail. At the end of the training we will survey you for your feedback, we want you to be pleased with our service. If you are unhappy and feel that the training provided falls short of what you expected we will at your request arrange for further training with you at no cost under our 100% Guarantee.
Payment Terms
Payment is due on Invoice when booking, payment is due direct to our Bank Account by Bacs or Online Banking or through our online booking system.
Training Day
Training is normally carried out with our own equipment The training normally runs from 10.00am to 4.00pm, however these hours can be altered by prior arrangement. Regular intervals are provided including a lunch break to ensure that you stay fresh and focused and therefore benefit from Quickbooks training course you are attending.
Cancellation
If you decide to cancel or amend the date of the training prior to the arranged day just let us know in writing and we will be happy to re-schedule the training to suit your new requirements. Please provide as much notice as possible to avoid cancellation charges.
- Less than 7 days notice.. 100 % Cancellation charge
- 8 days to 21 days notice 50 % Cancellation charge
- over 21 days notice No charges. *
Equipment
Training is carried now carried out with our own equipment , if you fail to advise us that premises, or those due to attend the training are not available and as a result of this the training is unable to take place then the above cancellation charges will apply.
Covid 19 - Precautions
You must ensure that you have no Covid 19 symptoms of any kind and if so notify us immediately. Please ensure all areas to be used have been cleaned and sanitized. We will bring our own laptop and normally plug into your larger monitor which will enable us to maintain a safe distance from each other.
Computer and software
If you use the online version of Quickbooks we can either train on a dummy system or you can provide us with accountant access to your live system we will contact you with details of how to do this prior to the training date.
Covid 19 - Precautions
You must ensure that you have no Covid 19 symptoms of any kind and if so notify us immediately. Please ensure all areas to be used have been cleaned and sanitized. We will bring our own laptop and normally plug into your larger monitor which will enable us to maintain a safe distance from each other.
Computer and software
If you use the online version of Quickbooks we can either train on a dummy system or you can provide us with accountant access to your live system we will contact you with details of how to do this prior to the training date.
Remote Training Sessions - Terms and Conditions
Remote training sessions are subject to the following terms and conditions:
Remote link
We will use Google remote desktop and or Google Meet and or Teamviewer and or Skype and or Zoom to try and ensure we have a suitable system to enable us to carry out the training effectively with yourselves. You will be asked to download or click on various links to these systems and by doing so we will accept no liability for your computer systems or data which are completely out of our control.
Booking and transfer of dates of training
You can book directly through our bookwhen site a date and time to suit you. You can transfer your date if it is more than 1 week in advance once only to a date if available not more than 4 weeks in advance. If you are unable to transfer to a date and time of your choosing or if a date and time is unavailable the cancellation policy will occur as detailed above.
Remote link
We will use Google remote desktop and or Google Meet and or Teamviewer and or Skype and or Zoom to try and ensure we have a suitable system to enable us to carry out the training effectively with yourselves. You will be asked to download or click on various links to these systems and by doing so we will accept no liability for your computer systems or data which are completely out of our control.
Booking and transfer of dates of training
You can book directly through our bookwhen site a date and time to suit you. You can transfer your date if it is more than 1 week in advance once only to a date if available not more than 4 weeks in advance. If you are unable to transfer to a date and time of your choosing or if a date and time is unavailable the cancellation policy will occur as detailed above.
Training Provider
Training is carried out by : The Mobile Accountant Limited, Hove, BN3 3DH
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